← back to the making box

Privacy Policy

The Making Box — Last updated: 8 July 2026

Who we are

The Making Box is a trading name of The Making Box Limited (company number 16722157), a company registered in England and Wales. Our registered address is Basement Flat, 120 Cotham Brow, Bristol, BS6 6AR.

We are the "data controller" of the personal information described in this policy. That means we decide how and why your information is used.

We are registered with the Information Commissioner's Office (ICO), registration reference ZC068759.

If you have any questions about this policy or about how we handle your information, you can contact us at hello@themakingbox.co.uk.

What information we collect

Depending on how you interact with us, we may collect:

When you sign up to our newsletter or download a free resource

When you buy something from us

When you visit our website

When you email us or contact us on social media

We do not knowingly collect information from children under 13.

How we use your information, and our lawful basis

Under UK data protection law we must have a lawful basis for using your information. Ours are:

What we doWhyLawful basis
Send you our newsletter, free resources and information about our productsBecause you asked us toConsent
Send existing customers information about similar productsTo tell you about things you may wantLegitimate interests (soft opt-in under PECR), with an opt-out in every email
Fulfil and deliver your order, and provide customer supportTo do what we agreedPerformance of a contract
Keep records of orders, tax and consentBecause the law requires itLegal obligation
Understand how our website is used and improve itTo run and improve our businessConsent for non-essential cookies

You can withdraw your consent at any time. Every marketing email we send has an unsubscribe link, and unsubscribing takes effect immediately. Withdrawing consent does not affect anything we did lawfully before you withdrew it.

Who we share your information with

We do not sell your personal information. We share it only with service providers who help us run our business, and only so far as they need it. These include:

Each of these acts as a "data processor" and is bound by contract to protect your information and use it only on our instructions.

We may also disclose information if we are legally required to, or to establish, exercise or defend legal claims.

Sending information outside the UK

Some of our service providers, including Kit and Webflow, are based in the United States. This means your information may be transferred outside the UK.

Where that happens, we make sure appropriate safeguards are in place, such as the UK Addendum to the EU Standard Contractual Clauses, or the UK Extension to the EU–US Data Privacy Framework where the provider is certified under it. You can ask us for more detail on the safeguards we use.

How long we keep your information

We review what we hold periodically and delete anything we no longer need.

Your rights

Under UK data protection law you have the right to:

To exercise any of these, email us at hello@themakingbox.co.uk. We will respond within one month.

You also have the right to complain to the Information Commissioner's Office. You can contact them at ico.org.uk/make-a-complaint or on 0303 123 1113. We would appreciate the chance to address your concerns first.

Cookies

Our website uses cookies. Some are essential for the site to work. Others help us understand how the site is used, or support marketing.

We only set non-essential cookies with your consent, which you give through the cookie banner when you first visit. You can change your choice at any time via the "cookie settings" link in the footer of every page, which reopens the banner.

Security

We take reasonable technical and organisational measures to protect your information, including restricting access to the people who need it, using reputable service providers, and securing the accounts where your data is held.

No system is completely secure, but we take our responsibility here seriously.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "last updated" date at the top. If the changes are significant, we will let you know by email or a notice on our website.

Contact us

The Making Box Limited
Basement Flat, 120 Cotham Brow, Bristol, BS6 6AR
hello@themakingbox.co.uk

ICO registration reference: ZC068759
Company number: 16722157